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Now showing items 11-20 of 257
Organisational "C4Q" (The culture for total quality): consequences and antecedents
(Lincoln University, 2000)
The contrast between the number of organisations that have had successful results through use of Total Quality Management and the number of failures has intrigued many writers. Some have hypothesised that an outdated and/or ...
A theory of benchmarking
(Lincoln University, 2008)
Benchmarking is a well established and respected mechanism that contributes
to organisational improvement. Its epistemology demonstrates it to be
theoretically underdetermined with literature focusing on pragmatism and
praxis. ...
In the footsteps of the fellowship : understanding the expectations and experiences of Lord of the rings tourists on guided tours in New Zealand
(Lincoln University, 2007)
This study seeks to gain an insight into the experiences Lord of the Rings tourists have on guided tours in New Zealand and the role of the tour guide(s) in that experience. The study examines motivations, expectations, ...
Workplace accidents: Looking at the factors that influence accident and self-reported near miss incident involvement in food production workers
(Lincoln University, 2006)
The cost of workplace accidents is substantial. This research aimed to further understanding of workplace accidents so that the number of accidents might be reduced. The context within which we understand what constitutes ...
Yield-relevant tourist decision making: technical background report
(Lincoln University. Faculty of Environment, Society and Design., 2009-08)
This report presents findings from Objective 2 of the FRST funded research programme titled: Enhancing the Spatial Dimensions of Tourism Yield. The overall aim of the
programme is to examine tourism yield from a demand ...
Tourism planning and destination marketing : towards a community-driven approach : a case of Thailand
(Lincoln University, 2004)
This thesis argues that while analysing markets and developing strategies to
exploit the external market place and to attract tourists remains a central focus for
tourism marketers, it is not enough on its own to achieve ...
Volunteer tourism : an exploration of the perceptions and experiences of volunteer tourists and the role of authenticity in those experiences
(Lincoln University, 2008)
This dissertation explores the volunteer tourism phenomenon and the role of authenticity in volunteer tourists' experiences. Although previous research has explored volunteer tourism, this study examines the phenomenon ...
An empirical analysis of the effects of market response to bank loan announcements in the Hong Kong stock market
(Lincoln University, 2009)
This study will validate several key results from previous studies of bank loan announcement effects by using the data from Hong Kong market following the 1997 Asian crisis. Banks are believed to play a unique role in ...
Willing Workers on Organic Farms (WWOOF): the alternative farm stay experience?
(Channel View Publications, 2006)
This paper aims to contribute to knowledge about the farm stay experience by providing exploratory insights into the characteristics that are common to a hosted stay on a WWOOF farm and to investigate whether the experiences ...
Behavioural intentions in the motel industry : an empirical analysis
(Lincoln University, 2008)
The New Zealand hospitality sector has become increasingly competitive in the past decade. The increase in competition has prompted motel management to focus on generating favourable customers’ perceptions of their service ...