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dc.contributor.authorSuhartanto, Dwien
dc.contributor.authorClemes, Michael D.en
dc.contributor.authorWibisono, N.en
dc.date.accessioned2018-09-26T23:06:54Z
dc.date.available2018-09-14en
dc.date.issued2018en
dc.identifier.citationSuhartanto, D., Clemes, M.D., & Wibisono, N. (2018). How experiences with cultural attractions affect destination image and destination loyalty. Tourism, Culture and Communication, 18(3), 177-189. doi:10.3727/109830418X15319363084463en
dc.identifier.issn1098-304Xen
dc.identifier.urihttps://hdl.handle.net/10182/10267
dc.description.abstractThe components and consequences of cultural attraction experiences have received little attention in the extant literature. This research is designed to close this gap by empirically analyzing the effect of the cultural attraction experience on tourist satisfaction, destination image, and loyalty toward the destination. Data were gathered from 331 tourists at four traditional cultural attractions in Indonesia. The percipients were selected using purposive sampling. This research specifies that the experience quality of cultural attraction consists of four dimensions: staff service, uniqueness and learning, peace of mind, and escapism. The results of the SEM-PLS analysis demonstrate that, among the dimensions, uniqueness and learning and the escapism factors are important determinants of overall experience quality. Further, experience quality is a significant driver of tourist satisfaction, the image of the destination, and tourist loyalty towards the destination. The research model and the findings provide practitioners and academics with an improved understanding of the cultural attraction experience and its consequences.en
dc.format.extent177-189en
dc.language.isoenen
dc.publisherCognizant Communication Corporationen
dc.relationThe original publication is available from - Cognizant Communication Corporation - https://doi.org/10.3727/109830418X15319363084463en
dc.relation.urihttps://doi.org/10.3727/109830418X15319363084463en
dc.rights© 2018 Cognizant, LLC. All rights reserved.en
dc.subjectcultural attractionen
dc.subjectdestination imageen
dc.subjectdestination loyaltyen
dc.subjectexperience qualityen
dc.subjecttourist satisfactionen
dc.titleHow experiences with cultural attractions affect destination image and destination loyaltyen
dc.typeJournal Article
lu.contributor.unitLincoln Universityen
lu.contributor.unitFaculty of Agribusiness and Commerceen
lu.contributor.unitDepartment of Agribusiness and Marketsen
dc.identifier.doi10.3727/109830418X15319363084463en
dc.subject.anzsrc150606 Tourist Behaviour and Visitor Experienceen
dc.subject.anzsrc150604 Tourism Marketingen
dc.subject.anzsrc150601 Impacts of Tourismen
dc.subject.anzsrc2002 Cultural Studiesen
dc.subject.anzsrc15 Commerce, Management, Tourism and Servicesen
dc.subject.anzsrc16 Studies in Human Societyen
dc.subject.anzsrc20 Language, Communication and Cultureen
dc.relation.isPartOfTourism, Culture and Communicationen
pubs.issue3en
pubs.notesdoi lists pagination as 176-188, but downloaded pdf has pagination 177-189en
pubs.organisational-group/LU
pubs.organisational-group/LU/Faculty of Agribusiness and Commerce
pubs.organisational-group/LU/Faculty of Agribusiness and Commerce/AGMK
pubs.organisational-group/LU/Research Management Office
pubs.organisational-group/LU/Research Management Office/QE18
pubs.publication-statusPublisheden
pubs.volume18en
dc.identifier.eissn1943-4146en
lu.identifier.orcid0000-0002-0438-8693


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