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dc.contributor.authorBrien, Anthony R.en
dc.date.accessioned2009-09-30T21:11:07Z
dc.date.issued2008-02en
dc.identifier.citationBrien, A. (2008). Humanistic v's rationalistic management in international hotels – The ‘Genius of the AND’, working paper in CAUTHE, Proceedings of the 18th Annual CAUTHE Conference, Richardson, S., Fredline, L., Ternel, M., (Eds.) CD-ROM, Griffith Univeristy, Gold Coast.en
dc.identifier.isbn9781921291333en
dc.identifier.urihttps://hdl.handle.net/10182/1218
dc.description.abstractThis research is a grounded theory of the management of contingent labour by middle managers in international hotels in New Zealand. Internationally, hotels rely heavily on contingent labour, a situation also prevalent in New Zealand. The global growth in the use of contingent labour has no foreseeable abatement, with employment strategy/market becoming the dominant and fastest growing employment trend in the foreseeable future. In ‘managing contingent labour’ as part of the ‘flexible firm’ substantial structural employment changes have been made with the introduction of Standard Operating Procedures (SOPs), manuals and decision making algorithms - the ‘what’ and ‘content’ of management. While this is ‘an’ approach for managing contingent labour, this often sees people (managers managing and leading staff and staff in general) serving systems, rather than systems serving people.en
dc.format.extent1-5en
dc.language.isoenen
dc.publisherGriffith University. Griffith Business School.en
dc.relationThe original publication is available from - Griffith University. Griffith Business School. - http://www.griffith.edu.au/conference/cauthe2008/en
dc.sourceCAUTHE 2008 Conferenceen
dc.subjecthotel managementen
dc.subjectcontingent labouren
dc.subjectsocial capitalen
dc.subjecthospitalityen
dc.titleHumanistic v's rationalistic management in international hotels – The 'Genius of the AND'en
dc.typeConference Contribution - Published
dc.subject.marsdenFields of Research::350000 Commerce, Management, Tourism and Services::350500 Tourismen
dc.subject.marsdenFields of Research::350000 Commerce, Management, Tourism and Services::350200 Business and Managementen
lu.contributor.unitLincoln Universityen
lu.contributor.unitFaculty of Agribusiness and Commerceen
lu.contributor.unitDepartment of Global Value Chains and Tradeen
pubs.finish-date2008-02-14en
pubs.notesTourism and Hospitality Research, Training and Practice: “Where the ‘bloody hell’ are we?” Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) conference. 11th – 14th of February, 2008 Gold Coast International Hotel, Surfers Paradise, Queensland, Australia.en
pubs.organisational-group/LU
pubs.organisational-group/LU/Faculty of Agribusiness and Commerce
pubs.organisational-group/LU/Faculty of Agribusiness and Commerce/GVCT
pubs.organisational-group/LU/Research Management Office
pubs.organisational-group/LU/Research Management Office/PE20
pubs.organisational-group/LU/Research Management Office/QE18
pubs.publication-statusPublisheden
pubs.publisher-urlhttp://www.griffith.edu.au/conference/cauthe2008/en
pubs.start-date2008-02-11en
dc.publisher.placeGold Coasten
lu.identifier.orcid0000-0002-0398-7408
lu.subtypeConference Abstracten


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