Item

Feasibility study on the business use of full trade EDI solutions in Carter Holt Harvey's international trading environment

Abeywickrama, Chinthaka
Date
2001
Type
Thesis
Fields of Research
Abstract
Developments in information technology change the way we do business both locally and internationally delivering significant financial benefits and operational efficiencies to users. With more than fifty percent of the total annual revenue of Carter Holt Harvey coming from international trading, there is an increasing demand for solutions that deliver cost efficiencies and better service ethics to maintain the edge in this competitive environment. This study was conducted to investigate the available technology solutions to move Carter Holt Harvey's cumbersome paper based international trade transaction processes into full trade EDI (Electronic Data Interchange) system to improve the cost and operational efficiency. It closely examined the claims made regarding the various solutions available, their capabilities and global acceptance in identifying the appropriate solution for Carter Holt Harvey's business environment. The study also looked at the perceived operational and financial benefits and associated problems in the areas of technical, operational, legal, security and employee acceptance. Time studies, surveys and interviews were used to collect the data to analyse the current and identified systems in recommending the appropriate solution. Results from the study indicated that Bolero.net together with NZDocs software could provide the required solution. However, it proved that current legal, operational, security issues both in New Zealand and overseas impede the full implementation of the identified solution. An interim plan was discussed to gain part of these identified benefits by staggering the implementation into two parts. Finally directions for full implementation of the identified technology were also discussed.
Source DOI
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