Provision of public transport information for people with disabilities by New Zealand Regional Councils
Abstract
This research explores methods of communicating public transport
information for people with disabilities. The purpose is to identify ways to
improve the accessibility of public transport information for people with
disabilities. The approach includes a review of international techniques for
communicating public transport information followed by a survey identifying
current practice in New Zealand.
The provision of public transport in New Zealand involves Regional Councils,
Local Authorities and public transport operators. To gather a range of
perspectives regarding current practice and potential methods to improve
communication, a postal survey was distributed to local authorities in New
Zealand who are responsible for planning and funding public transport in New
Zealand including the Auckland Regional Transport Authority (ARTA).
The survey found specific provisions for communicating public transport
information for people with disabilities in New Zealand are limited. However,
improvements are planned in the near future by a number of councils. Further
research is required to determine the quality of current information and to
ensure improvements meet the needs of passengers in the future.... [Show full abstract]