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dc.contributor.authorGibbs, Shirley F.en
dc.contributor.authorSteel, Gary D.en
dc.contributor.authorMcKinnon, A. E.en
dc.date.accessioned2015-07-10T02:39:01Z
dc.identifier.isbn978-0-692-25320-5en
dc.identifier.urihttps://hdl.handle.net/10182/6613
dc.description.abstractEnd-user computing is part of many occupations. The most requested end-user computing skills are experience with word-processing and spreadsheet applications. Often an employee’s skill level may not be good enough to be deemed effective. Frequently this occurs because employers expect that employees will have the requisite skill level without formally assessing this. This paper presents a study involving the testing of people who, in their jobs, use word-processing and spreadsheet software. Two instruments were created to assess skill in common work place computing tasks. The results showed that the majority of participants could only manage very basic spreadsheet tasks, even though the use of spreadsheets was part of their employment. Results for word-processing skill was more positive, with most participants completing all of the basic and some moderately advanced tasks. These results confirm that end-user computer skill, while required, is not at a level that could be deemed proficient.en
dc.language.isoenen
dc.relationThe original publication is available from - http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1080&context=amcis2014en
dc.rightsCopyright © The Authors.en
dc.sourceAmericas Conference on Information Systems (AMCIS)en
dc.subjectend-user computingen
dc.subjectspreadsheet skillen
dc.subjectword-processing skillen
dc.subjectworkplace computingen
dc.titleAre workplace end-user computing skills at a desirable level? A New Zealand perspectiveen
dc.typeConference Contribution - Published
lu.contributor.unitLincoln Universityen
lu.contributor.unitFaculty of Environment, Society and Designen
lu.contributor.unitDepartment of Environmental Managementen
lu.contributor.unitDepartment of Tourism, Sport and Societyen
dc.relation.isPartOf20th Americas Conference on Information Systemsen
pubs.finish-date2014-08-09en
pubs.organisational-group/LU
pubs.organisational-group/LU/Faculty of Environment, Society and Design
pubs.organisational-group/LU/Faculty of Environment, Society and Design/DEM
pubs.organisational-group/LU/Faculty of Environment, Society and Design/DTSS
pubs.organisational-group/LU/Research Management Office
pubs.organisational-group/LU/Research Management Office/QE18
pubs.publication-statusPublisheden
pubs.publisher-urlhttp://aisel.aisnet.org/cgi/viewcontent.cgi?article=1080&context=amcis2014en
pubs.start-date2014-08-07en
lu.identifier.orcid0000-0002-8499-9709
lu.subtypeConference Paperen


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