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    Making a connection: tasting rooms and brand loyalty 

    Fountain, Joanna M.; Fish, N.; Charters, S. (Emerald, 2008)
    There is growing research on the value of winery tasting rooms/cellar doors as an avenue for relationship building with consumers resulting in greater brand loyalty. This paper aims to examine the role of tasting rooms in ...
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    "You felt like lingering..." experiencing "real" service at the winery Tasting Room 

    Charters, S.; Fountain, Joanna M.; Fish, N. (Sage Publications, 2009)
    There is a growing body of research on the experience of visitors to winery tasting rooms, and their expectations and satisfaction. This overview uses qualitative research in Australia and New Zealand to examine a number ...
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    AuthorCharters, S. (2)Fish, N. (2)Fountain, Joanna M. (2)Keyword
    1505 Marketing (2)
    1506 Tourism (2)
    wine tourism (2)
    1503 Business and Management (1)1504 Commercial Services (1)Australia (1)brand loyality (1)consumer behaviour (1)hospitality (1)New Zealand (1)... View MoreDate Issued2009 (1)2008 (1)
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